Chatime User Experience
Chatime has been around in Malaysia for quite a few months. Though not as trendy as before, it still has its place as a casual beverage.
So what has made them special? It is the “User (Drinker) Experience”!
You will never run out of Pearls (or any other topping). It seems that Chatime has measured just the right amount of toppings for their drinks. Eventually, you will end up with extra toppings at the end of the drink most of the time.
That’s why sometimes Chatime employees can be quite defensive and rigid with the way you customize your drinks. Chatime tends to believe that they have everything measured in place for the best drinking experience.